As I am working with CS6 I tried again after your reply. And it works. I am more than astonished you can believe. There is a PMReaderApp. Could be the cause For me CC is not the solution. I'm not working for business any longer, just making books for me and my friends, at the moment with Adobe InDesign only. For me it's too much money and nobody else would pay the monthly rent.
Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. How to. Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. Adobe Community Professional , Jun 26, Jun 26, Hi Sheena, issues like that cannot be resolved.
That it cannot be activated, because the activation servers are down, are understandable. But that the special CS3 version that once was offered instead is not available anymore is a sca Delete previously installed application files.
To delete files from a previous Adobe Creative Suite 3 installation attempt: If you are using Creative Suite 3, then run the Acrobat Uninstaller found in the Adobe Acrobat 8 Professional folder in the Applications folder. Check to see if the following folders are installed in the Applications folder or other location: Adobe Acrobat 8. Drag each application folder to the Trash.
Empty the Trash. If you receive a message that a file is in use and can't be deleted, restart the computer, then empty the trash. Check the installation discs and disc drive. Log in as a user with administrator access privileges.
To log in as a user with access privileges:. From the Apple menu, choose Log Out. Click Log Out when the system returns the message "Are you sure you want to quit all applications and log out now? When the log in screen appears, select a user with access privileges, type the appropriate password, and then press Return.
Install current Mac OS X updates. Run Adobe Creative Suite while no other applications are running. If applications don't quit as expected, then force quit them. To force quit open applications:. Choose Force Quit from the Apple menu. Restart Adobe Creative Suite, try to re-create the error, and continue as follows: If the error doesn't occur, then the application you selected in step 2 conflicts with Adobe Creative Suite.
If the error occurs, then repeat steps ; or, if you've quit all open applications, then proceed to the next task.
Starting up in Safe Boot does the following to assist troubleshooting your computer: It forces a directory check of the startup volume. It disables all startup items and any Login Items. Shut down the computer and startup in Safe Boot:. Shut down the computer. Press the power button. Immediately after you hear the startup tone, press and hold the Shift key.
Release the Shift key when you see the gray Apple and progress indicator.. Install the Adobe Creative Suite 3 from within a new user account. From the Apple menu, choose System Preferences. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer. Click Create User and close the Accounts window.
Choose Log Out [ username ] from the Apple menu. Log into the new user account and install Adobe Creative Suite 3. Install Adobe Creative Suite 3 from within a root user account. Intermediate troubleshooting. Install Adobe Creative Suite 3 from the desktop. To copy the Creative Suite 3 install files to the desktop:. Insert the first Creative Suite 3 disc into your disc drive. Note: The Design and Web Suites have only one disc for installation.
Create a folder on your desktop named "Adobe CS3 Install". Copy the appropriate folder see below from the DVD to the folder you created on your desktop. If you are asked to confirm replacing any folders with the same name, select "Replace". Repeat steps 4 and 5 for any remaining discs in the suite. Double-click the Setup file, and follow the on-screen instructions. Repair disk permissions by running Disk Utility. To repair your permissions using the Disk Utility:.
Troubleshoot fonts. Start Font Book from the Applications folder. In the Collection column, select Computer. Click Disable, when asked to confirm. Run the Adobe Creative Suite installer. Then do one of the following: If the problem recurs, then repeat steps to disable the User and Classic collections. If the problem doesn't recur, then the problem font is in the collection you disabled.
In Font Book, enable one font at a time in the collection and try to reproduce problem until you find the damaged font. Check hard disks for damage. Start the computer from the system CD. Select the disks to be checked, and then click the First Aid tab. Click Repair to check and, if necessary, repair selected disks. There are two tasks you can perform before you do these steps to back up your current system and registry:.
Repeat steps 1 on any additional registry keys. If Adobe Creative Suite 3 still displays an error message, then investigate permissions on the particular registry key causing the error.
Occasionally, renaming the key allows the installer to re-create the key and reset the permissions if the key is corrupted. If you can't change permissions or rename that key, then contact Microsoft or your hardware vendor for assistance.
If you receive the Windows Installer error message, "Updating component registration Message type: 2, Argument: 1 Message type: 2, Argument: 1," then remove current Adobe color profiles and update the permissions to the registry keys. To verify the error, search the installation log for return value 3 and verify the error captured in the log file. See the Adobe Creative Suite Installation log for information on locating and reading the installation log.
Have your installer log file and event viewer information ready in case you're asked to send it to support. The Windows Event Viewer and the Adobe Creative Suite installer log are two tools that can assist you in determining the cause of the problem. Event Viewer is a Microsoft utility that collects data about errors that occur as you run Windows. The Adobe Creative Suite 3 installer uses a number of Windows installers during the installation of any products.
You can use the Windows Event Viewer to diagnose issues with the Windows installer. The Adobe Creative Suite 3 installer log contains detailed messages on why the install failed or succeeded. The log file can assist you in diagnosing the problem faster. Every attempted installation appends information to the previous installation log. Deleting the current installation log and running the installation again can simplify the troubleshooting process.
The log file is created on both Windows and Mac OS. The error messages contained differs in format because of Operating System differences. If the log contains one or more of the following error messages, try Solutions 1 -5, and then the solution listed next to the error message:.
You can run disk utilities to verify the integrity of the hard disk drive. Damaged sectors, cross-linked files, or other file corruptions can cause installation failures. Run these utilities to help correct problems with the hard disk or identify issues. Disk Defragmenter for Windows is designed to increase access speed and sometimes increase the amount of usable space.
Disk Defragmenter rearranges files stored on a disk to occupy contiguous storage locations. Chkdsk is a command line utility that can check your hard drive for errors and bad sectors. The " f " switch is designed to scan and attempt to fix the errors found. Legal Notices Online Privacy Policy. Creative Suite.
Error: "Problems occurred during installation" CS3 Search. When you install Adobe Creative Suite 3 or individual Creative Suite 3 applications, you get one of the following error messages: "Some problems occurred during installation. Solution 2: Check the Event Viewer for error numbers. Error number. Entire Suite. Solution 6. Solution 9.
Solution 3: Disable virus-protection software and all firewall applications before you install Creative Suite 3 or any of its point products. Solution 4: Verify that you have sufficient disk space. If not, clear disk space on the target drive or install to a drive with sufficient disk space.
Solution 5: Remove prerelease Adobe software. Solution 6: Remove Google Desktop. Solution 7: Check the installation media.
Perform the following steps to determine if the installation media is damaged:. Check the DVD for dust or damage. Clean the DVD with a soft, lint-free cloth. Check the back of the DVD for warping, smudges, scratches, or discoloration. Copy the contents of the DVD to your hard disk. Attempt a desktop installation. For additional information on creating desktop installations, see one of the following documents:.
If the purchased software was an electronic software download ESD , download the software again. A file damaged during the download process causes errors during installation. Solution 8: Remove previous versions of Flash Player.
If your error in the installer log includes the following, remove previous versions of Flash Player: 1: 0 2: Install Flash Player 8 Plugin. To remove Flash Player:. These files contain or end in "log" or "gz.
If you are currently using them, move them out of this folder and in to a new folder on the desktop where they are accessible. Repair or Install Creative Suite 3. Solution 9: Update the user privileges to files. Windows XP Professional:. Click the View tab. Click OK.
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